一行政機関等（内閣府、宮内庁並びに内閣府設置法（平成１１年法律第８９号）第４９条第１項及び第２項に規定する機関並びに国家行政組織法（昭和２３年法律第１２０号）第３条第２項に規定する機関並びに総務省設置法（平成１１年法律第９１号）第４条第１９号イからハまでに規定する法人で政令で定めるものをいう。以下同じ。）の業務に関する苦情の相談に応じて、総務大臣の定めるところに従い、申出人に必要な助言をし、及び総務省又は当該関係行政機関等にその苦情を通知すること。

(i)In response to a filing of complaint against the operations of administrative organs (herein referred to as Cabinet Office, Imperial Household Agency and the organs prescribed in Article 49, paragraph (1) and (2) of the Act for Establishment of the Cabinet Office (Act No. 89 of 1999) and the organs prescribed in Article 3, paragraph (2) of National Government Organization Act (Act No. 120 of 1948) and the public corporations specified in the Cabinet Order among those which are mentioned in from Article 4, item 19 (a) to (c) of the Act for Establishment of the Ministry of Internal Affairs and Communications (Act No. 91 of 1999)). Hereinafter referred to as same as this), to give necessary advice to the complainant and to inform the Ministry of Internal Affairs and Communications or the administrative organs and the like concerned of the complaint in accordance with the instruction of the Minister for Internal Affairs and Communications.

二前号の規定により通知した苦情に関して、行政機関等の照会に応じ、及び必要があると認める場合に当該行政機関等における処理の結果を申出人に通知すること。

(ii)Concerning the complaint informed in accordance with the provision of preceding item, to respond to the inquiry from the administrative organs and the like concerned, and as he may deem it necessary, to the inquiry from the administrative organs and the like concerned, and, as he may deem it necessary, to notify the complainant of the results of review by the administrative organs and the like concerned.

一心身の故障のため、業務の遂行に支障があり、又はこれに堪えない場合

(i)When mental or physical defects hinder him from performing the duties properly or at all.

二業務を怠り、又は前条の規定に違反した場合

(ii)When he neglects his duties or infringes the provision of the preceding article.

三委員たるにふさわしくない非行があつた場合

(iii)When he is guilty of such malfeasance as to render himself unfitting to be a counselor.